Privacy Policy

Effective Date: February 23, 2025

Future Talent Lab (hereinafter "the Company") complies with the Personal Information Protection Act and related laws, and is committed to protecting the personal information of data subjects (hereinafter "Users") who use the 9WAY Strength Assessment Service (hereinafter "the Service").

Article 1 (Purpose of Collection and Use of Personal Information)

  • Member management: Registration, identity verification, user identification and service management
  • Service provision and operation: Strength assessment and AI coaching services
  • Payment and settlement: Processing payments and refunds for paid services
  • Customer support: Handling inquiries, complaints, and delivering notices
  • Service improvement and marketing: Enhancing service quality and providing personalized advertisements

Article 2 (Items and Methods of Personal Information Collection)

  • Registration and service use: Name, email, phone number
  • Service usage records: 9WAY assessment results, AI coaching records
  • Payment and settlement: Payment information (credit card number, transaction history)
  • Automatically collected: IP address, cookies, device information (OS, browser)

Article 3 (Retention and Usage Period of Personal Information)

Category Retention Period
Member information 6 months after account deletion
Assessment results 6 months after account deletion
Payment information 5 years (E-Commerce Act)
Customer inquiry records 3 years (Consumer Protection Act)

Article 4 (Third-Party Provision and Processing Delegation)

  • Payment gateway (PG): Payment and refund processing
  • Email delivery service: Newsletter and notification emails
  • AWS, Vercel: Service operation and data storage

Article 5 (Destruction Procedures and Methods)

  • Electronic files: Permanently deleted beyond recovery
  • Paper documents: Shredded or incinerated

Article 6 (User Rights and How to Exercise Them)

Users may view, modify, or delete their personal information.

To request modification or withdrawal: Contact via email (9way@futuretalent.co.kr)

Article 7 (Privacy Officer and Contact Information)

Privacy Officer
Bongjun Kim