Terms of Service

Article 1 (Purpose)

These Terms regulate the rights, obligations, and responsibilities of Users in relation to the use of the 9WAY Strength Assessment Service provided by the Company.

Article 2 (Definitions)

• Service: All online and offline services including strength assessment, AI coaching, coach matching, and educational programs provided by the Company
• Member: A person who has entered into a service agreement with the Company under these Terms
• Non-member: A person who uses some services without registration
• Specific terms: Separate terms or policies applicable to specific services

Article 3 (Validity and Amendment of Terms)

1. These Terms apply to all Users of the Service.
2. The Company may amend these Terms within the scope of applicable laws and will provide at least 7 days' prior notice of any amendments.
3. Users who do not agree with the amended Terms may discontinue use of the Service and withdraw their membership.

Article 4 (Registration and Account Management)

1. Users may register via email or social media (SNS) accounts.
2. The Company may restrict registration if inappropriate information is provided.
3. Account information may only be used by the account holder and must not be shared with others.

Article 5 (Membership Tiers and Service Access)

• General member: Access to basic assessment services
• Professional member: Ability to provide coaching and educational services
• Organization manager: Use of 9WAY assessments for corporate and institutional purposes

Article 6 (Workspaces)

1. A workspace is a space where an institution, school, company, coach, or similar organization (the "Operator") uses the Service together with its members. The member who creates a workspace invites and manages members on behalf of the Operator.
2. Before inviting members, the Operator must inform them that, once they join, administrators and people granted access can view their diagnosis results and other information, and why, and must obtain their consent. For members under the age of 14, consent must be obtained from their legal guardian.
3. The Operator may use members' information only to understand their strengths and support their growth (such as team strength analysis, coaching, and growth conversations), and must not pass it on to others.
4. The Operator is responsible for any problems arising from its failure to comply with paragraph 2 or 3.
5. When a member leaves the workspace, the Operator can no longer view that member's diagnosis results. What is visible in a workspace is set out in Article 4 of the Privacy Policy.

Article 7 (Service Provision and Changes)

1. The Company provides services including strength assessments, AI coaching, coach matching, and educational programs.
2. Some content may be changed to improve service quality, and significant changes will be announced in advance.

Article 8 (Paid Services and Payment)

1. The Company may require payment for certain services.
2. Refunds are available within 7 days of payment; however, refunds for analysis services and certain content may be restricted.

Article 10 (Privacy Protection)

The Company is committed to protecting Users' personal information and manages it in accordance with the Privacy Policy.

Article 11 (Limitation of Liability)

The Company shall not be liable for service interruptions caused by force majeure, such as natural disasters or system failures.

Article 12 (Copyright and Content Usage Restrictions)

All content within the Service is copyrighted by the Company or the respective content providers. Unauthorized reproduction and distribution are prohibited.

Article 13 (Information Provision and Advertising)

The Company may send service-related notices and advertisements via email or SMS.

Article 14 (Governing Law and Dispute Resolution)

1. These Terms shall be governed by the laws of the Republic of Korea.
2. Any disputes arising from the use of the Service shall be resolved by the competent court.